Latest Customer Reviews for National Citer
National Citer at Avignon TGV Train Station - Rating: 5/5
Reviewed by Dmitry from Moscow on
Nice car condition. No delay while formalization at the desk. When we got in the car, a question arose with respect to controls (unusual location of the headlight switch) - the Manager was very helpful and did explain everything.Tips: If Aix En Provence TGV Station is the place to RETURN your car, be careful: the parking for returning rental car is right next to the TGV Station entrance. Be ready to turn your wheel immediately after the station gate in the fence.
National Citer at Perpignan Airport - Rating: 5/5
Reviewed by Read on
The car was ready in good condition and the reception team were excellent. Tips: Always use Perpgnan airport and Citer
Reviews of National Citer in France

Car rentals in France from National Citer

We have 180 reviews for National Citer at various rental locations throughout France.

National Citer Car Hire in France Average of 4.4 out of 5 180 with 180 reviews
Customer Reviews for Car Hire from National Citer
Supplier: National Citer at Bordeaux Airport
Reviewed by Sergey on
the vehicle was in good condition. the company I collected the car from didn't work when I wanted to get back the car in pointed opening time.
Rating: 5 / 5
Supplier: National Citer at Toulouse Airport
Reviewed by s joshua on
The car was ready. It was a better one than the one described in website
Rating: 5 / 5
Supplier: National Citer at Bordeaux Airport
Reviewed by Joe Baker on
Car ready, very new, full explanation given. All questions answered
Rating: 4 / 5
Supplier: National Citer at Limoges Airport
Reviewed by Peter on
A very good service was provided by the lady at the reception desk at Limoges airport she could not have been more helpfull
Rating: 5 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by Adrienne Hughes on
Had to wait nearly an hour for the car. Nothing to do with the charming young man who did all the paperwork, BUT the fact that he was on his own with a queue of customers. He had to prepare all the paperwork and fetch the cars!!!! (Carcasonne) The return of the car at a different airport was very quick and easy. (Bordeaux) The vehicle was as expected.
Rating: 4 / 5
Supplier: National Citer at Toulouse Airport
Reviewed by PG on
All fine and ready, fast pick up, slight confusion with the excess leverage insurance which was purchased with Holiday Auto. Also no second driver for free, although I remembered this being written in Holiday Auto agreement. Had no time to check online docs and 2nd driver was not crucial, so we drove on. The name of our rental company "Citer" was not mentioned on the sign posts in the airport. We found a small sign in the "Enterprise" desk.
Rating: 5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Irene Varna on
The car was ready and clean. The staff was very polite. Tips: The company we hired the car was very good! Very polite and helpful. It's a bit complicated to find the french sector of the airport when driving to give the car back. Make sure you have a good GPS.
Rating: 5 / 5
Supplier: National Citer at Grenoble Airport
Reviewed by Paul Manson on
It seemed to have worm summer tyres on the front which caused us a problem, but otherwise car was in good condition. Car hire in France seems still a lot more expensive than in other countries.
Rating: 3 / 5
Supplier: National Citer at Grenoble Airport
Reviewed by Steve Pereira on
Hiring the car via the website was easy, though there should be more clarity regarding the excess insurance. It was not clear that the excess insurance was not connected to the main car insurance, and that the car hire company would not be aware of it. On picking up the car we were told that we had to pay 895 Euros to cover the excess in case of an accident, as we were not covered. The voucher we had printed out had no mention of the excess insurance we had taken out, and at that point we wondered if we were covered. We had to check our emails to confirm that we were covered. The car hire company then explained that they would still take our money, and if there was an accident, we would have to pay, and claim the money back later from the separate excess insurance company. Fair enough, but it would be useful to provide that information up front, and also to include mention of the excess insurance cover on the car hire voucher, so people do know, and are not tempted to pay twice, just to be sure. Tips: Check your emails, and print out the excess insurance details so you know you are covered.
Rating: 3 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by Mrss P Varnom on
The staff were very efficient and accompanied me to the car to check all was satisactory and the car quality was much better than I had booked and at no extra cost.The car was ready and in excellent condition. Citer car hire was very good
Rating: 5 / 5
Supplier: National Citer at Bordeaux Airport
Reviewed by Margaret on
Citier were excellent to deal with. Friendly helpful car was ready and inspected immediately upon our return
Rating: 5 / 5
Supplier: National Citer at Montpellier Airport
Reviewed by GR on
Great service. Contacted Holiday Autos before I went with a couple of questions which were promptly answered. On arrival collection was quick and easy, the car clean inside a little dirty on the outside but nothing to concern us. On return again the handover was quick and efficient. Staff very polite. Definitely recommend this service
Rating: 4 / 5
Supplier: National Citer at Valence Railway Station
Reviewed by JG on
The provider desk was friendly, the ease of the holiday booking process simple and effective. Will use the again
Rating: 4 / 5
Supplier: National Citer at Bordeaux Airport
Reviewed by Russ Hoyle on
All went without a problem - efficient, cheap and reliable. Car was ready and fine, desk service was excellent, vehicle was in good condition. A few scratches but this is normal for a hire car. Great value for money.
Rating: 5 / 5
Supplier: National Citer at Marseille Airport
Reviewed by Andy R on
As usual quick comms and all accurately done. Car was upgraded on arrival due to lack of booked type. Audrey (Citer) was brill, even setting up the SatNav to English. No complaints at all.
Rating: 5 / 5
Supplier: National Citer at Perpignan Airport
Reviewed by Anne Marie & Gareth on
Excellent value. Car almost brand new ready to pick up when we arrived at the desk.Clear and simple instructions and tips. Nothing else to notify.
Rating: 4.5 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by Mr Tidy on
Staff where great, no real problems
Rating: 5 / 5
Supplier: National Citer at Nice Airport
Reviewed by Neil on
Everything was fine. It was nice that everything was included with no surprises. The rate for additional drivers was excellent. The information available on the website was clear and very helpful. We asked one additional question and got a quick, helpful response.
Rating: 5 / 5
Supplier: National Citer at Pau Airport
Reviewed by Derby Dave on
Booked a normal saloon took my own sat nav but the car had a couple of marks on it so I was offered an up grade to a Mercedes E280 auto with all the bells and whistles for a small increase well worth it.
Rating: 4 / 5
Supplier: National Citer at Bordeaux Airport
Reviewed by Lynn, Ireland on
The rate charged for the car (estate) was very competitive. The car provider at destination (EuroCar) were very good to deal with
Rating: 4 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by PH, Chester on
Excellent service all round - would definitely use again. Car was ace and staff on hand in the car park for both pick up and return
Rating: 5 / 5
Supplier: National Citer at Limoges Airport
Reviewed by Alecos Ero Cyprus on
The car was ready and in excellent condition . The personnel at Limoges Air Port was very polite and helpful
Rating: 5 / 5
Supplier: National Citer at Montpellier Airport
Reviewed by kevin oates on
From pick up to drop off was fine
Rating: 4 / 5
Supplier: National Citer at Nantes Railway Station
Reviewed by L Brahmi on
Polite and helpful service from staff at Nantes train station. We even received a follow up call from the company the second day of the hire to see if everything was okay and that we were happy with the vehicle
Rating: 4.5 / 5
Supplier: National Citer at Toulouse Airport
Reviewed by Desmond Telford on
i received a friendly welcome when collecting the car also on return i would recommend this company with full confidence regards desmond telford
Rating: 4 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Roger W on
Hired the car from Geneva Airport (French Side), needed it for a weeks holiday in Samoens. The assistant at the front desk (Enterprise) was very helpful, giving us help with directions (avoiding toll roads!) No issues at all with the car (brand new citroen C4) or the hire company so am very pleased overall and happy with what i paid
Rating: 4 / 5
Supplier: National Citer at Avignon TGV Train Station
Reviewed by Bill Williamson on
Car was ready, in excellent condition. A better model car than I was expecting. Customer service was also excellent, we were shown how to operate the vehicle, were given directions. Customer service was friendly and obliging
Rating: 5 / 5
Supplier: National Citer at La Rochelle Airport
Reviewed by Vikki1962 on
The car was a citreon c3 and as there was only 3 of us an excellent car. The drive was smooth Nd it had rear sensors that is very handy when your driving an unfamiliar car in a different country. I would be happy to have this make and model again
Rating: 4 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by Tony Ryan on
No problems - very straight forward. Friendly and effecient staff
Rating: 4.5 / 5
Supplier: National Citer at Bordeaux Airport
Reviewed by Penelope on
The car was ready when I arrived and it was a very good car in a good condition (a few scratches, but nothing surprising after you see how French people drive...)
Rating: 4.5 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by BL on
Prompt attention, car ready - better than expected. As a previous user of rental company check in procedure could be quicker
Rating: 4 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by Lincslad on
Excellent service. Good communications and very reasonable price. No complaints at all. Citron office very small and a bit difficult to find. Staff were superb. Car was ready, C3 model a bit poor, particularly the auto
Rating: 4.5 / 5
Supplier: National Citer at Tours Airport
Reviewed by JHG on
Long queue at car hire but it was ready. Car a bit scratched but fine. Easy drop off
Rating: 4 / 5
Supplier: National Citer at Bordeaux Airport
Reviewed by John C on
Online booking easy
Rating: 3.5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Gema on
Car when ready upon arrival. The vehicle was better than expected and it all worked perfectly!
Rating: 4.5 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by Seng Tong on
I have no problems with the car hire. I have used Citer/Enterprise several times before and have not experienced any probelms with them
Rating: 4.5 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by RODNEY price on
A1 both pick up and drop off. The only comment I would make is the lack of info re returning car to car park and where to park it. The airport itself is not exactly well signposted either. I would definitely use this company again
Rating: 5 / 5
Supplier: National Citer at Grenoble Airport
Reviewed by Nicola Edgar on
Cheap hire and hassle free
Rating: 4 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Peter Van Lier on
The requested car was not available, however with some negotiation we received an alternative car, which was of equal level, and almost new
Rating: 5 / 5
Supplier: National Citer at Chambery Airport
Reviewed by STEVE G on
Very good value for money - picked car up at Chambery airport staff very efficient and friendly would recommend using their services
Rating: 4.5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by KEITH MCBAIN on
Car was very good-CITREON C4 DIESEL
Rating: 4 / 5
Supplier: National Citer at Limoges Airport
Reviewed by Dave Warren on
No further contact required after voucher received
Rating: 5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Mark Waugh on
Fantastic all done by email. Quick and easy, have used many times
Rating: 4 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Gary Lewis on
Every thing was fine and was worth the effort, both financially and from a customer service point of view to book the car from the French Sector of Geneva airport. The staff at both the reception and the return were very good
Rating: 5 / 5
Supplier: National Citer at Chalon Sur Saone
Reviewed by John of Burgundy on
Originally good value for a twingo but upgrading to a Golf is always going to get my approval!
Rating: 4.5 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by Dave on
Helpful reception, but unfortunately the battery in our car was dead so we had to get a different one. But there were no cars available under the specification that we had requested. The man dealing with us couldn't have been more polite and helpful and in the end he found us a car that we were happy with. He called us the next day to check if it was still ok or if we wanted to change it. The company Citer seemed fine.
Rating: 4.5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by PB on
Car was ready. Only issue was that I was renting in Geneva in the middle of January and I was told that I didn't order winter tyres!! This should not be an option - a bit like a steering wheel!
Rating: 4.5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Glynn Monks on
Car was ready at arrival and in good condition. Easy procedures. No problems. Would recommend
Rating: 4 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Sam James on
This was probably the best service I have encountered in a long time. I need to book cars from Geneva airport French secteur about 6 times a year. would be great to receive the same service each time along with hard to beat quotes and great cars each time too! Car was ready with an upgrade offered and accepted for a little extra cost. The Citreon DS3 was a great comfy 'sporty' car which we enjoyed for 4 days thank you
Rating: 4 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by PAF Metcalf on
It was very easy to use the website and picking up the car in France was really easy too. The car was ready when we arrived and was in great condition. The car hire cabin is right outside the arrivals lounge and the car was parked immediately behind that
Rating: 4 / 5
Supplier: National Citer at Poitiers Airport
Reviewed by Lucio Salas on
It was very easy to pick up the car at the airport, and the car was a good diesel car which in France is very cheap to run. The paper work is straightforward and the booking was clear and easy to make. All in all a good experience hiring a car with this company.
Rating: 4.5 / 5
Supplier: National Citer at Nice Airport
Reviewed by Qing Fqng on
It was an easy process with no issues. Will recommend and use this website again for my next driving trip in France.
Rating: 4 / 5
Supplier: National Citer at Bordeaux Airport
Reviewed by G Donovan on
Problem free experience-even received free upgrade to a larger car- would definitely recommend to others
Rating: 5 / 5
Supplier: National Citer at Beziers Airport
Reviewed by Paul on
Car collection was done quickly with no fuss. Car was very clean, reliable, and what I requested. There was nobody present on return to check over car or confirm I had refilled tank, but I used key drop with no issues. Overall Very Happy. Would definately use them again and recommend to others. Thanks
Rating: 4 / 5
Supplier: National Citer at Toulouse Airport
Reviewed by Graeme Wood on
The staff members a the Toulouse desk were extremely cordial and efficient. The pick-up procedure was efficient so we were on the road in no time at all. One suggestion for the hire company; they should include a map of the location and directions to the drop of car park at CDG particularly for those on one-way rentals picking the car up elsewhere .
Rating: 5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by h dornan on
The vehicle was ready for us on collection. The lady who served us was very helpful.adding a 2 nd driver was easy and didn't cost that much more. The car was great but could have used a clean
Rating: 4.5 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by JB on
check in was efficient-car was v clean and fault free.Return was simple.The car hire company were good.
Rating: 4 / 5
Supplier: National Citer at Calais Ferry Terminal
Reviewed by Joan the Phone on
Fabulous service. Very easy to book online. Directions given to vehicle location and check in were concise & accurate. Smooth sailing from booking online to pick up to end of contract. The company we actually rented the vehicle from were more than helpful & very professional and our agent spoke English so it was completely stress free for these two old anglophones. We actually upgraded to a larger car so it wasn't spotless when we picked it up (it had just come back in that morning) but it was not filthy by any means. It was a new car in otherwise excellent condition and very good on gas. A great experience from start to finish.
Rating: 5 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by Nick Saffell on
Very good all round
Rating: 4.5 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by David on
Easy to book. Easy at collection and drop off. What more can I say. Will use again.
Rating: 5 / 5
Supplier: National Citer at Beziers Airport
Reviewed by david hehir on
as i went to pick car up there was a large Que, i thought i was in for a long wait!! but no! a young lady came forward and produced a list of customer names and behold mine was top of list. with no Que at all to her desk i skipped happily along. the process was swift and simple well explained and within minutes i was out to collect car..on finding the car it was perfect,clean and brand new no damage at all..Unlike a hertz customer in next bay he was complaining about unmentioned damage to his car (chuckle). so off we went the car was sweet to drive and very economical only cost 17euros to fill back up after 12 days of running around..will hire this firm again next year for sure 10/10 for my rating..Thank you
Rating: 5 / 5
Supplier: National Citer at Nice Airport
Reviewed by Rodrick Watson on
Everything went without a hitch
Rating: 4 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by Irvine Conner on
Very easy process and extremely quick. After arriving in Bergerac airport we were on the road within 40 minutes. Could not have been better. Drop off was the same. No complaints at all and the quality of the car was excellent.
Rating: 4 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by K Fotherby on
Excellent. Car available, clean and modern.Friendly staff and easy pick up and drop off.
Rating: 5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Helen Dodd on
Generally service was good. the petrol tank of petrol was not full.. but it was not worth reporting. Otherwise all fine thank you
Rating: 4 / 5
Supplier: National Citer at Lille Europe TGV Train Station
Reviewed by Para on
Everything worked out fine. Very convenient office location. Had a problem returning vehicle. Not sure I parked it correctly. Told them that
Rating: 4.5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by James on
Simple and quick. No wait at all at Geneva (while there were long lines at other counters). Great car provided: clean and ready to go. For Geneva just make sure you research how to find the French sector: it's easy - if you've checked it out in advance!
Rating: 5 / 5
Supplier: National Citer at Paris Gare du Nord
Reviewed by freemans on
the service was excellent, car was ready and the staff wonderful. We were upgraded to a higher class of vehicle which we appreciated. Instructions given for collecting the vehicle and exiting the underground car park were good. All over a good experience
Rating: 4 / 5
Supplier: National Citer at Montpellier Airport
Reviewed by David Burns on
Excellent car, the usual wait at the airport when you have to queue to get your car. Apart from that minor inconvienience I think I would choose you every time
Rating: 4.5 / 5
Supplier: National Citer at Nantes Airport
Reviewed by Keith on
Very easy,pleasant transaction,car that I recieved was just as good as the one listed on website
Rating: 4.5 / 5
Supplier: National Citer at Perpignan Airport
Reviewed by Katie Allen on
everything went smoothly from start to finish, I would definitely recommend you and will be using your company again myself. Many thanks x
Rating: 4 / 5
Supplier: National Citer at Nice Airport
Reviewed by Solo Traveller - Saudi Arabia on
Apart from having to wait a long time at Nice airport - Citer car desk - because there was a long queue, everything was fine. I was given a higher class/grade car which included a GPS - this was a pleasant surprise and an excellent value for money. Car was ready, clean and in a very good condition. Good service - friendly staff - Thank you. I will definitely use France Car Hire again
Rating: 4.5 / 5
Supplier: National Citer at St. Malo
Reviewed by Andrew on
relatively cheap. helpful staff on phone. arrangement for pick-up made easy. vehicle was clean and sound. Would definitely consider again
Rating: 4 / 5
Supplier: National Citer at Tours Airport
Reviewed by Gary Leonard on
Great experience
Rating: 5 / 5
Supplier: National Citer at Beziers Airport
Reviewed by Sparky on
Everything went very smoothly. The booking was made well in advance and the price was very reasonable compared with other alternatives. There is always some doubt as to whether, when the booking is made, there will be any problems when you actually turn up to collect the car. However my fears were groundless as the car was waiting and being a small airport we were able to complete the booking process and get on our way quickly
Rating: 4 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Leman Harris on
Easy to book, clear information, very competitive, highly recommended!!
Rating: 5 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by Brian Ritson on
Excellent value for money, far better than competitors. Excellent vehicle (Suzuki Swift) well presented. Service staff at the Citer office were very efficient and helpful, and explained terms and conditions very clearly. Overall a very positive experience.
Rating: 5 / 5
Supplier: National Citer at Avignon TGV Train Station
Reviewed by Jane Trott on
Pick-up and drop-off: Very satisfied with advice, information and service at Avignon TGV. Car: Very satisfied with cleanliness of the car at pick-up. Very impressed by the fuel economy and versatility of the Ford Focus. Air conditioning was a bit faulty on the passenger side
Rating: 3.5 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by Sue J on
Rental, pickup and return went smoothly, car functioned well and was what we expected from the website. Staff were helpful and efficient, despite being under pressure. The car was not very clean, and had a number of bumps and scrapes that were not logged - we had to report them before taking the car away. Considering the price, we were very pleased with the car, and not that bothered that it wasn't pristine - it had air conditioning and ran well, and was just what we needed. I would definitely use this company again
Rating: 4 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by Geoff W on
Nice car and very good and efficient service at the airport. We will use again
Rating: 4 / 5
Supplier: National Citer at Montpellier Airport
Reviewed by Wolf on
Would defiantely use this site again. And I'd like to say that the Enterprise/Citier team at Monpellier airport were brilliant. Really helpful, polite and friendly
Rating: 4 / 5
Supplier: National Citer at Bordeaux Airport
Reviewed by jn on
Good service
Rating: 3.5 / 5
Supplier: National Citer at Toulouse Train Station
Reviewed by Tim on
All worked well for us. The staff were friendly and helpful. No problems with our booking despite wanting an automatic and doing a one way trip. The Citroen C4 was very comfortable with plenty of room for 4 people and luggage
Rating: 4.5 / 5
Supplier: National Citer at Montpellier Airport
Reviewed by M Turner on
The service we received from France Car Hire was prompt an efficient and was good value compared to other services of car hire in France. We were disappointed that we had to wait over 20 minutes for the car to be prepared and then received no instructions on the car. We were not the only ones to be kept waiting. The car was what we ordered and was in good condition. The return of the car was good, although with only one person at the desk at 8.30am, I am pleased we were the only ones there otherwise there would have been a delay
Rating: 4 / 5
Supplier: National Citer at Lyon Airport
Reviewed by Mike Wilson on
An excellent service, because they care about their customers. Good staff, implementing good policies. Given that I rented my car from Lyon airport, I really appreciated that drop off was a matter of seconds
Rating: 5 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by Gary on
I picked up a car from Carcassonne Airport, France Car Hire were very efficient and their rental partner (Citer) were absolutely brilliant. I will be using France Car Hire every time I travel
Rating: 5 / 5
Supplier: National Citer at Toulouse Airport
Reviewed by David Carruthers on
Whole experience was very good. Often had under powered cars which caused us to chose between getting up hills or A/C, not with this company. My only suggestion would be to indicate that you head for the Enterprise desk as Citer wasn't listed until we arrived at the desk
Rating: 5 / 5
Supplier: National Citer at Bordeaux Airport
Reviewed by ken Lillis on
No problems with this hire. Queue was long at Bordeaux Airport but that was the same for most car hire desks. Pleasant staff. Car was ready andwas anice new model. No problems at all. I would certainly use again
Rating: 4.5 / 5
Supplier: National Citer at Bordeaux Airport
Reviewed by Jonathan Fay on
Nice and easy pick up from airport. Friendly staff and a really nice car. Upgraded free as booked car unavailable. Excellent and thank you
Rating: 5 / 5
Supplier: National Citer at Nice Airport
Reviewed by Michael Ingham on
All went as per plan.Car was clean and in good condition
Rating: 4 / 5
Supplier: National Citer at Cherbourg
Reviewed by Mr Brennan on
We were very happy with the car which we got. It was very clean. The original car we were offered had limited luggage capacity and as a result was replaced with a more suitable one. Confirmation of booking was received promptly. So happy with the service and would be happy to use the compnay again and to recommend it to family & friends
Rating: 5 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by Martin Thorne on
A very uncomplicated proces from start to finish! Very helpful at the desk, the car was what we expected and a similarly easy return process at the end. I would certainly recommend them for car hire and would use them again myself
Rating: 3 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by Bambi on
No problems at all - sans histoires!
Rating: 4.5 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by Kastelijn on
Excellent price quality value
Rating: 4.5 / 5
Supplier: National Citer at Nice Airport
Reviewed by vandon shah on
We hired a car from nice airport to nice airport.The car hire company was citer.The sales person was very friendly and dropped us till the car.The car itself was exactly what we wanted.The reates were reasonabale.A good site to get the cars. The rating overall is 4.5/5
Rating: 4.5 / 5
Supplier: National Citer at Marseille Airport
Reviewed by isaac on
Car in fair condition
Rating: 3 / 5
Supplier: National Citer at Beauvais Airport
Reviewed by d McCarthy on
Very efficient, Good Car, quick pick up from agent. He even recognised us on return. Overall great company. 10/10
Rating: 5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Tommi Vanhala on
Good service from beginning to the end. Thank you
Rating: 5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by French Property Online on
Good service, efficient and much, much cheaper than using other hire firms the Swiss side of Geneva airport. Recommended
Rating: 4 / 5
Supplier: National Citer at Perpignan Airport
Reviewed by Steve Luxon on
Excellent, on time and helpful friendly drivers.Would highly recommend
Rating: 5 / 5
Supplier: National Citer at Bordeaux Airport
Reviewed by craigA on
No complaints at all. Excellent service & value. Recommended!
Rating: 5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by ROGER INGALL on
Vehicle was fine, hirer was prompt and efficient. Was a little concerned to see on my contract an approx KM of 250 for the period of the hire. Neverfound out who put this on there? Holiday Auto or the hire company. Why? Otherwise can thorughly recomend HA. Would suggest for those people hiring regualarly they take out there own Excess Waiver insurance and do it for a year. much cheaper
Rating: 4 / 5
Supplier: National Citer at Beziers Airport
Reviewed by Ian R on
Very satisfactory - good car - good condition & good service experience
Rating: 4 / 5
Supplier: National Citer at Limoges Airport
Reviewed by Giles Fortune on
Very easy collection from Limoges airport, good collection and delivery experience. Vehicle was clean and tidy - only downside was the quality of the childseat
Rating: 4 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Jennifer on
I was very impressed with the service of this company and would highly recommend them
Rating: 5 / 5
Supplier: National Citer at Bordeaux Airport
Reviewed by Damion on
Excellent communication with clear instructions. Very competitive price too. Would use again when visiting France
Rating: 4.5 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by Irene Walton on
The car was ready for us immediately we disembarked from our flight. It was clean and comfortable and in lovely condition. It was easy to locate on the lot and we were able to set off quickly. The staff were helpful and friendly. I would happily deal with them again
Rating: 5 / 5
Supplier: National Citer at Marseille Airport
Reviewed by James Rhodes-Evans on
Very good overall experience, would hire again
Rating: 5 / 5
Supplier: National Citer at Avignon TGV Train Station
Reviewed by David on
The car is in very good condition and very worth for the amount paid. The service is also very professional. I will chose the same company for the car rental next time
Rating: 5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Pedro on
The booking process was nice and simple. Finding the car hire desk was fairly simple although it took a little searching to work out exactly which desk we needed to go to. The staff were very pleasant and the car was ready for us. I would use them again
Rating: 4 / 5
Supplier: National Citer at Paris Airport
Reviewed by Patrick on
Would use again
Rating: 4 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by julius von smeghy on
Everything went well with the rent. We rented two cars and one of them was clearly above the category paid for. The tanks were also full at departure which is, in my experience, as unusual as welcome. The only problem is the slow unfreezing of the deposit. I was told same day, it is the 3rd day and it had not been done yet
Rating: 4.5 / 5
Supplier: National Citer at Perpignan Airport
Reviewed by Jo on
Excellent. Will use again
Rating: 5 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by John Sandfield on
The service at the desk in Carcassonne was very good - polite, friendly and as quick as it could be. We were offered an upgrade at a reasonable price, which we took. There were scratches on the car which weren't on the paperwork. These were noted and, when I took the car back, I mentioned them again and they were written down with good grace! The car itself was in good condition, given the weather when we arrived and, all things considered, this was a positive experince
Rating: 5 / 5
Supplier: National Citer at Perpignan Airport
Reviewed by james on
Excellent service and really helpful attendants at the pick up station
Rating: 4 / 5
Supplier: National Citer at Beziers Airport
Reviewed by Mr Jackson on
I was very happy with the price and service
Rating: 5 / 5
Supplier: National Citer at Biarritz Airport
Reviewed by m. larraz-lacosta on
very good
Rating: 4 / 5
Supplier: National Citer at Charles De Gaulle Airport
Reviewed by G & R on
Overall good experience once we found the car rental counter. Had some difficulty finding it, largely due to the language barrier of not speaking French and nobody we asked seemed to know where we needed to go or (worse) gave incorrect directions. Car itself was great in every respect except that inbuilt GPS only had France maps and therefore promptly stopped giving us directions to street addresses when we crossed into Italy. And maps seemed a little out of date based on some Autoroute exits we were directed to that appeared to have been closed for some time
Rating: 5 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by JA on
Everything went perfect
Rating: 5 / 5
Supplier: National Citer at Montpellier Airport
Reviewed by John Jezusek on
Excellant service
Rating: 5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by czernielewski on
C'etait une bonne experience, a part d'une demande de caution avec une carte de credit et une somme importante demande. Salutations, Jczernielewski
Rating: 4 / 5
Supplier: National Citer at Nimes Airport
Reviewed by Belinda Shattock on
car was ready, in good condition, company seemed good
Rating: 5 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by David Atkinson on
Faultless car hire experience. Was worried that it would go wrong somehow as it was so cheap, but in fact we got an amazing upgrade and the car came through Europcar so a reputable provider when we arrived. No probs
Rating: 5 / 5
Supplier: National Citer at Marseille Airport
Reviewed by Ian on
Excellent car - an upgrade from what we ordered at the same price. Easy to find the office and the car. Pre-printed directions from the station to the autoroute would have been a geat help
Rating: 4.5 / 5
Supplier: National Citer at St. Malo
Reviewed by Al Bell on
Everything went like clockwork. Nice clean car with only 1800 miles on the clock, Pick up and delivery all went fine. couldn't have asked for anything more
Rating: 5 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by Paul Goffin on
The car was ready for us when we arrived, although the signage to find the car rental place wasn't very good. The car had a few scratches and a small ding in one panel. I reported these and trust that the company will not be trying to charge me for this damage - I have been on the receiving end of a company trying this on before. The staff were pleasant and the drop off was easy
Rating: 4 / 5
Supplier: National Citer at Beziers Airport
Reviewed by William Smedley on
Very prompt, and professional. Very pleased with service. Thank you
Rating: 4.5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Helen Crawford on
Very good efficient and hassle free. Polite lady helpful (spoke English which helps me)at the desk. Enjoyed car and ready; some scratches on body work but we were made aware of this prior to our journey, would use this company again. I have now had several years up to two to three times a year of car rental from this airport( Swiss and French side) and must say that generally the serves is Good
Rating: 5 / 5
Supplier: National Citer at Digne Les Bains
Reviewed by ABK on
The car was in excellent condition and I had no problems with it. The staff at the Digne Downtown location were very helpful, assisting me with filling the gas tank when the self-service station didn't recognize my credit card, and driving me to the SCNF station
Rating: 4 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by David Fox on
Very good. Car spot on. Swift no hastle. Will use again next ski season. Thank you
Rating: 5 / 5
Supplier: National Citer at Montpellier Airport
Reviewed by JM on
Prompt and efficient
Rating: 3 / 5
Supplier: National Citer at Limoges Airport
Reviewed by Mike Richards on
The lady at the desk at Limoges airport was extremely helful. It only took us 5 minutes to sort out the paperwork and get on our way. The car had minor faults but these were explained to us before we set off. We were very please with the price adn service and will use this company again next time we go to France
Rating: 4.5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Rik on
Good service from the hire company Luckily had no problems Car was ready for us and in good condition Europcar at Geneva airport french side were very helpful Just normal 'jibber' getting back to the airport without going on Swiss motorways which would involve buying a vignette!
Rating: 4 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by Prochnicki on
All good standard
Rating: 4 / 5
Supplier: National Citer at Limoges Airport
Reviewed by D Clark on
No problems good service at Limoges airport, receptionist was very helpful
Rating: 4 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by -- on
Great car, woman in the booth was very knowledgable and helpful. One of the fastest airport to car pick ups I've done
Rating: 5 / 5
Supplier: National Citer at Nice Railway Station
Reviewed by Vincent on
The car was fine, except for the novel handbrake I couldn't work out at all. The service on the day was fine except below. I had paid insurance /CDW on line, but was then asked for 1000 on my credit card on the day of hire which o wasn't expecting
Rating: 4 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by Barthold IJssel de Schepper on
The only minus point is the waiting time to collect the car and finishing the documentation, which is extraordinary long!! May be it would be helpfull when a computer system with a laser printer etc would be invested to shorten the waiting time. Otherwise no complaints
Rating: 4.5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Ken Amott on
Car was ready, with paperwork which made the whole experience easy, swift and trouble free
Rating: 4.5 / 5
Supplier: National Citer at Avignon TGV Train Station
Reviewed by jj on
Pleasant staff, good service. Car ok.
Rating: 4.5 / 5
Supplier: National Citer at Montpellier Train Station
Reviewed by Don Foster on
Good service, prices a littler hirer than expected. Worked out well. Would use again
Rating: 3 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Good Client on
It was OK
Rating: 3 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by CMcV on
Excellent service. Email correspondence arrived promptly with clear directions about the provider of the car. Car rental staff were helpful. Car was in excellent condition. Provided with easy instructions for driving from airport into France
Rating: 5 / 5
Supplier: National Citer at Grenoble Airport
Reviewed by Anthony Foxwell on
Brilliant car hire from Grenoble airport - hassle free and the cheapest deal I could find . I will be using them again every time now for my car hire abroad. 10/10 service
Rating: 5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Anna C on
It couldn't have been easier and I was given a lovely nippy, modern car
Rating: 5 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by Gregory on
We has a good experience easy process with clear information. No hold ups at all. Friendly staff
Rating: 5 / 5
Supplier: National Citer at Orly Airport
Reviewed by FOD on
Very happy with experience. Went with Enterprise/Citer. Car was ready even though I was a little early. Was in good condition, gave no trouble, paperwork processed very swiftly. When I needed to keep the car an extra day due to adverse weather conditions delaying my flight there was absolutely no problem, and I was even able to leave it back at another airport at short notice. Top notch service
Rating: 4 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by PGG on
I was going to a ski resort and pleased when I was offered free snow chains because of the delay in delivering the car and I did not think there would be an issue when I was given a diesel car. However, on the last rental day the diesel froze in temperatures of -15C and I realized I should have asked for petrol. The breakdown service arrived after an hour and had the car running again about 45 minutes later. The company did not charge when I returned the car about 2 hours later than planned (because of the breakdown). Luckily, I did not have to catch a flight at the airport.
Rating: 4 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Ian Pratt on
Was all very efficient
Rating: 3 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Paul tunnicliffe on
effortless rental, free upgrade. car ready for us on arrival. would highly recommend and would use again. Thankyou
Rating: 5 / 5
Supplier: National Citer at Nice Railway Station
Reviewed by Christopher Simon on
Good car. Service reliable
Rating: 4.5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by JHS Jan 2013 on
Good efficient service. Car was as requested. Had a couple of call backs after I'd booked on a couple of queries I made which was good
Rating: 5 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Andrew King on
Good car (new Rav4)and good service from staff. Only disappointment was that we had pre-booked a ski rack which was not present when we first got to the car. The staff did sort this out quite promptly but it meant we wasted approx 30mins in the airport Otherwise a very good car hire experience and would happily use them again
Rating: 3.5 / 5
Supplier: National Citer at Limoges Airport
Reviewed by Derek on
Generally the service and value was excellent. The paperwork was relatively straight forward on arrival with all electronic details sent with no hassle before departure. If I was to express a negative point or two it would be on collection and return. On collection I would have preferred to have been shown in person the existing damage on the bodywork. Also the general controls i.e. how to start the car and how the foot brake operated. On return after investigation we were instructed to leave the car in a car park and pop keys into a collection box. Any damage caused to the car after we had left would have been open to argument. How would I prove I had not caused the damage? The car was in good condition apart from 4 small areas of damage and it was clean. I would definetly hire from the company again and would recommend them to friend as well
Rating: 4 / 5
Supplier: National Citer at Geneva Airport France
Reviewed by Wayne Elliott on
Very helpful staff at the desk at Geneva airport. The car was good and clean. Only slight issue is one I raised when booking. I feel that winter tyres should be on all hire cars during the winte rmonths. I realise there is a 'winter pack' you can buy, but the provision of tyres that make driving safer in ice and snow would be worth consdiering
Rating: 4 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by CVL on
The booking process was easy and the price very competitive. Pick up was fine. The car was a bit dirty outside but probably due to poor state of car park where vehicles kept. This was gravel with enormous puddles. Not the fault of France Car Hire as the same for all firms. Only noticed that backs of front seat were dirty when driving away. Looked like children had put their feet on them. Only real concern is that there was no inspection of vehicle on return, just had to hand key in. This means that France Car Hire could come back later and say there was damage and I would have no way of contesting it. Someone could easily cause damage when manoevering their car after I left mine
Rating: 4.5 / 5
Supplier: National Citer at Montpellier Airport
Reviewed by Mike on
Staff pleasant and helpfull. Car clean and near new. A few small scratches pointed out which had not been noted - delt with promptly. Would use again without hesitation
Rating: 4 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by SC1234 on
Excellent hassle free service. Highly recommended
Rating: 4.5 / 5
Supplier: National Citer at Montpellier Airport
Reviewed by Mike on
Staff pleasant and helpfull. Car clean and near new. A few small scratches pointed out which had not been noted - delt with promptly. Would use again without hesitation
Rating: 4 / 5
Supplier: National Citer at Grenoble Airport
Reviewed by andy on
I would definitely recommend this car company. I arrived 1 hour earlier than anticipated & yet they still had a car ready for me. Also I returned slightly later than expected & again this was no problem. The staff work courteous. In addition to the car I also hired a ski rack & snow chains. As I'd not used either before I had no idea until I'd picked up the skies that the rack only held 2 pairs of skis (meaning the other 2 pairs of skis I hired had to be transported in the car). Also the instructions for the snow chains were impossible blew to follow, so I needed to call upon the expert help of a local. My rating would have been 5/5 with clearer snow chain instructions & an idea of the number of skis the racks could handle
Rating: 4 / 5
Supplier: National Citer at Beziers Airport
Reviewed by Andy Harryman on
car hire arrangements were excellent, picked up and drop off car at Beziers (next to terminal so could'nt have been easier). Rate very competitive.
Rating: 3 / 5
Supplier: National Citer at Limoges Airport
Reviewed by gcw on
No problems at all. However I was the first person to the National desk on picking the car up which was ok. However there was a sizeable queue when I left
Rating: 4 / 5
Supplier: National Citer at Bordeaux Airport
Reviewed by SCG on
Very good experience all round
Rating: 4.5 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by Simon Doyle on
Excellent service. All very efficient on line and staff friendly at collection. Also got a free upgrade on collection which was a nice surprise!
Rating: 5 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by Paul Briggs on
Very efficient service all round. The Car was a new Hyundai i30 high specification and one of the best compact cars I have driven. Bergerac benefits from not being busy airport and there is no distance between the terminal and the hire company cabin. National/citer staff were efficient and helpful both on pick up and return. Asked to return vehicle clean both on the inside and outside no doubt resulted in a cheaper price but not inconvenient unless in a hurry which could result in a 60 Euro charge.
Rating: 5 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by A J P on
Very quick and efficient pick up and easy return. was a little uneasy about checking the car over alone as any damage may not have been accepted. Always done this with the hire company rep. before. No problems though. I would definitely use them again.
Rating: 4 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by MCN on
Not the best vision.Fine otherwise. Tricky to find you,tricky to drop off. The car was ready and in good condition. The receptionists were cheerful and despite some limited English were OK.
Rating: 3 / 5
Supplier: National Citer at Montpellier Airport
Reviewed by kevin prodger on
Everything was fine. Car was ready. Staff polite
Rating: 3.5 / 5
Supplier: National Citer at Limoges Airport
Reviewed by Sid Brighton on
Good value for money. Good service at Airport. Car in good condition
Rating: 4 / 5
Supplier: National Citer at Avignon TGV Train Station
Reviewed by PL on
Car almost ready, it was a very busy arrival day, but upgraded two categories. No complaints.
Rating: 4 / 5
Supplier: National Citer at Montpellier Airport
Reviewed by GTC on
Nice car, clean and tidy. Excellent value and good service, courteous and efficient. Would thoroughly recommend you
Rating: 5 / 5
Supplier: National Citer at Bordeaux Airport
Reviewed by SRK on
No problems encountered . Would use again.
Rating: 4 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by James George on
Very good service.
Rating: 3 / 5
Supplier: National Citer at Poitiers Airport
Reviewed by Mr B on
Car was ready on time.The car had numerous scratches and minor damage on collection. The hire company representative was advised of this and pointed out that a note had been made on the paperwork.
Rating: 3.5 / 5
Supplier: National Citer at Montpellier Airport
Reviewed by Frederic Cerckel on
Excellent service, simple, smooth, efficient
Rating: 5 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by Lydia on
The staff at Bergerac were very friendly and helpful. The car was not where it should have been but it was soon retrieved from another carpark by the staff who were very apologetic. The car was clen and tidy.
Rating: 4.5 / 5
Supplier: National Citer at Bergerac Airport
Reviewed by d sharpley on
gentleman at bergerac airport,the irishman,was beyond helpful and a nice genuine bloke who went out of his way to help
Rating: 3 / 5
Supplier: National Citer at Carcassonne Airport
Reviewed by TCO on
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Rating: 4 / 5
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