Latest Customer Reviews for Firefly
Firefly at Toulouse Airport - Rating: 5/5
Reviewed by Paul keedwell on
Really good value
Firefly at Nice Airport - Rating: 5/5
Reviewed by Roberts on
We were dealt with very promptly. The salesman notified us of all the scratches and dents on the car - of which they were quite a few. Tips: It was easy to find the desk in Terminal 2. However, we did not find it easy to locate the return depot as it is not situated with all the other rental companies. We would use you again!
Reviews of Firefly in France

Car rentals in France from Firefly

We have 23 reviews for Firefly at various rental locations throughout France.

Firefly Car Hire in France Average of 4.3 out of 5 23 with 23 reviews
Customer Reviews for Car Hire from Firefly
Supplier: Firefly at Carcassonne
Reviewed by Julie on
Prompt and efficient service on quite a busy day in the car hire office. Everything explained and we were quickly on our way. The car was fine and suited our needs perfectly. A great service
Rating: 5 / 5
Supplier: Firefly at Toulouse Airport
Reviewed by Nigel on
The vehicle was ready, fueled and cleaned on our arrival. The staff were friendly and welcoming. the whole process of booking in to driving away took no longer than 5 minutes. On returning the vehicle the service was as above.
Rating: 4 / 5
Supplier: Firefly at Toulouse Airport
Reviewed by Sam paxton on
Yes the car was ready and clean
Rating: 4 / 5
Supplier: Firefly at Bordeaux Airport
Reviewed by TOM COTTER on
EXCELLENT ALL ROUND....GOOD CAR IN GOOD CONDITION WASNT OVERCHARGED FOR FUEL AT THE END I COULD NOT FAULT THE SERVICE IN ANY WAY AND WOULD HIGHLY RECOMMEND THEM AGAIN.
Rating: 4 / 5
Supplier: Firefly at Carcassonne Airport
Reviewed by Paul M on
The booking and receipt of information was seamless. The pick-up (from Firefly) also worked pretty well. There was only 1 person in front of me, and the car was ready. The car was basic, but fulfilled its function - no problems. The possible charges were a bit difficult to understand but, so far, no additional charges have been levied! Drop-off was pretty painless, and the car was checked quickly. Firefly seem to be a pretty good organisation - it was the first time we'd used them, and the waiting time was much shorter than for some of the "bigger" names
Rating: 4 / 5
Supplier: Firefly at Carcassonne Airport
Reviewed by Roger on
Whole experience was efficient and trouble free
Rating: 4.5 / 5
Supplier: Firefly at Toulouse Airport
Reviewed by Colin on
Paperwork from Auto Europe was received soon after booking. Instructions were precise and accurate, Firefly, the hire company, were fine (cheap subsidery of Hertz?). The car itself was a little battered and bruised and not particularly well cleaned but it worked and did the job. Car was not examined in my presence on return so I await my credit card bill with trepidation. I did not knowingly cause any damage but you can never be sure
Rating: 5 / 5
Supplier: Firefly at Bordeaux Airport
Reviewed by Ben Jacobs on
Very easy and quick service when we arrived at the airport. Car was perfect just what we booked. All round very happy customer.
Rating: 4 / 5
Supplier: Firefly at Geneva Airport France
Reviewed by Andred on
Very good experience with no problems. Booked the car the night before. Took a few minutes to find the Firefly office (portacabin) outside the multi-story car park. Noted a few scratches on the car. Drove it for 3 days. Took it back. All quick and efficient
Rating: 3.5 / 5
Supplier: Firefly at Nice Airport
Reviewed by Reto Roesti on
all perfect, and the nice surprise was to receive the car with full tank and the instruction to return it EMPTY at no additional cost
Rating: 5 / 5
Supplier: Firefly at Carcassonne Airport
Reviewed by pk on
Good service....in and out quickly. Be sure to check car over.....was told it was cleared in the morning.....i went to pick it up and there were scratches all over the front. Lady behind desk had told me it was given the all clear 3 hrs before. No issues when i notified them though....would use again
Rating: 3.5 / 5
Supplier: Firefly at Carcassonne Airport
Reviewed by DG on
The car was in good condition and just as we expected it to be. The people behind the desk were also helpful and courteous
Rating: 5 / 5
Supplier: Firefly at Carcassonne Airport
Reviewed by Marion, Sheffield on
The staff at Carcassonne airport were extremely efficient and helpful-not pushy at all. Best we have had. The car was ready when we arrived and good instructions given on how to use it
Rating: 3 / 5
Supplier: Firefly at Carcassonne Airport
Reviewed by Steve Major on
Good clean car. Friendly staff. Child seat available. Couldn't ask for more really
Rating: 5 / 5
Supplier: Firefly at Nice Airport
Reviewed by Eva Meersman on
Everything went very well
Rating: 4 / 5
Supplier: Firefly at Toulouse Airport
Reviewed by Mrs M McDermott on
The car was in good order, but we were a little disapointed that we had to walk away from the main terminal to the office. There was no warning of this in our notes that we could see. Many thanks M McDermott
Rating: 3 / 5
Supplier: Firefly at Toulouse Airport
Reviewed by gab on
The car was ready when I arrived at the desk and the staff were very friendly. I would recommend this company
Rating: 4 / 5
Supplier: Firefly at Grenoble Airport
Reviewed by Adam Jeffs on
Overall very good. Customer service slightly lacking at pick-up - two male attendants weren't particularly friendly. Otherwise was expecting a smaller car so was pleased to get a nice little 5-door Peugeot 206
Rating: 4.5 / 5
Supplier: Firefly at Grenoble Airport
Reviewed by Becky on
The car was clean and ready to go when we arrived. The vehicle was in quite good condition but it did have a few scratches and marks on the body, however with driving around the french Alps it's no surprise. The French guy who served us at Firefly was very helpful and spoke good English and I would defiantly use this company again
Rating: 4.5 / 5
Supplier: Firefly at Marseille Airport
Reviewed by Jake on
We collected the car in late afternoon and rain pouring down at Toulon Airport. The Firefly agent told us that the car had no bumps or scratches and a visual inspection seemed to confirm this. However, the next morning, in the bright sunshine, it was apparent that there were at least 6 significant areas of damage that the wet weather had masked. On returning the car, the new Firefly agent was very understanding and took the time to search back manual records to confirm that this damage was old! Firefly managed to rescue my experience thanks to this man! I was annoyed that the first agent did not check the car and was happy for me to forego a 900 euro excess!
Rating: 4 / 5
Supplier: Firefly at Bordeaux Airport
Reviewed by Ian on
Very good service, would definitely use this company again.
Rating: 5 / 5
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